At Pillar Church we have a bit of a back door issue. What I mean is, the vast majority of those who visit Pillar Church never return. For example, in 2008 we only retained around 20% of those who visited. This is up slightly from 15% in 2007. In an attempt to close the door we have created a good follow up system, improved our Sunday morning environment, enhanced our childrens ministry and started a youth group. We got better coffee and placed smiling greeters at the door. Still, our back door is standing open.
I have created an anonymous survey that is emailed to those who attended only once then didn’t return for a month. Hopefully this will help us to understand why our door is floppin’ in the wind. Take a look at it and feel free to comment your thoughts. I ask that you refrain from actually taking the survey (unless you are one of the people who visited and chose not to return) this will help us keep our results pure.